At 1itemshop.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer an easy return and refund policy.
Returns
Products can be returned within 7 days of delivery.
The item must be unused, unwashed, and in original condition with tags and packaging intact.
Certain items such as customized or sale/discounted sarees may not be eligible for return.
Refunds
Once we receive and inspect the returned product, we will notify you about the status of your refund.
Approved refunds will be initiated within 7-10 business days to your original payment method (via Razorpay).
Shipping charges (if any) are non-refundable.
Exchanges
We allow exchanges only if the product received is damaged, defective, or incorrect.
To request an exchange, please contact us within 48 hours of delivery.
Cancellation Policy
Orders can be cancelled within 24 hours of placing the order, provided the item has not yet been shipped.
Once shipped, cancellations are not possible.
How to Initiate a Return/Refund
To start a return, refund, or cancellation request, please contact us at:
📧 :
📞 +91-XXXXXXXXXX
Our team will guide you through the process.